AI receptionist pricing explained

If you're considering an AI receptionist for your dental or medical practice, understanding the costs is key. Catchsera offers straightforward monthly plans with all features included, starting at $129. Here's what you need to know about pricing, features, and choosing the right plan for your needs.

Catchsera plans and pricing

Catchsera offers four pricing tiers to fit practices of different sizes:

• Solo: $129/month, includes 350 call minutes and 250 SMS.
• Practice: $279/month, includes 1,000 call minutes and 750 SMS.
• Clinic+: $497/month, includes 2,200 call minutes and 1,800 SMS.
• Enterprise: Custom pricing for larger practices or networks.

All plans include every feature, such as 24/7 call answering, English and Spanish support, secure text links, urgent call handling, and a live dashboard. There are no contracts, and you can cancel anytime. A 7-day free trial is available to test the service before committing.

What do minutes and SMS mean?

Catchsera tracks usage with two metrics: minutes and SMS.

• Minutes: The time spent on calls with the AI receptionist. This includes answering questions, capturing caller details, and transferring calls when needed.
• SMS: Text messages sent to or from callers. For example, the receptionist may send a secure form link or follow up with a missed caller.

Both minutes and SMS are included in your plan, so you don’t need to worry about extra fees unless your usage exceeds the monthly limit. If you consistently need more, upgrading to the next plan is easy.

Choosing the right plan

To pick the best plan for your practice, consider the following:

• Call volume: Smaller practices with fewer calls may find the Solo plan sufficient, while busier offices may need Practice or Clinic+.
• Texting needs: If your practice uses SMS heavily for follow-ups or secure links, ensure your plan includes enough texts.
• Growth potential: If you're expanding or adding locations, you might need a higher-tier plan or custom Enterprise pricing.

Catchsera’s monthly plans are flexible, so you can adjust as your practice grows or your needs change.

No contracts, simple setup

Catchsera keeps things simple with month-to-month pricing. There are no contracts, and you can cancel anytime without penalties. This flexibility is ideal for practices that want to try AI reception without a long-term commitment.

Setup is quick and easy. Catchsera builds and tests your receptionist, and you simply forward your existing phone number to Catchsera. The process takes under 10 minutes on your side. You keep your current phone company and number, making the transition seamless.

Catchsera: secure and reliable

Catchsera is a HIPAA-compliant AI voice receptionist designed for dental and medical offices. It answers every call 24/7 with your practice’s name, captures essential caller details, and handles common questions in English and Spanish. For urgent calls, it can transfer to your on-call staff or front desk.

Security is a priority. Catchsera signs a Business Associate Agreement (BAA) with every practice and uses encryption, two-factor sign-in, and role-based access. Texts are sent only with caller consent and never include health details.

Plans start at $129 per month, with all features included. Whether you’re a solo practitioner or a large clinic, Catchsera offers reliable call handling without the complexity of contracts.

Common questions

What does Catchsera cost?

Plans start at $129 per month for Solo, $279 for Practice, and $497 for Clinic+. Enterprise pricing is custom.

What are minutes and SMS?

Minutes are the time spent on calls. SMS refers to texts sent to or from callers.

Are contracts required?

No, Catchsera plans are month-to-month. You can cancel anytime.

How does setup work?

Catchsera builds and tests the receptionist. Practices forward calls, which takes under 10 minutes.